PrizePounce Ltd is committed to providing a safe, enjoyable and socially responsible gaming environment. We fully support the UK Gambling Commission’s Licence Conditions & Codes of Practice (LCCP) and the principles of responsible gambling.
Inside your account you can set:
• Deposit limits – daily, weekly or monthly caps
• Reality checks – on-screen reminders of elapsed play time
• Time-outs – a 24-hour to 6-week break from play
• Session timers – automatic log-out after a chosen period
• Self-exclusion – 6 months to 5 years via PrizePounce and/or
GAMSTOP
Warning signs include: chasing losses, gambling with money set aside for bills, hiding play from family, or feeling stressed when not gambling. If any of these apply, consider using our tools, seeking support, or taking a permanent break.
• National Gambling Helpline – 0808 8020 133
• BeGambleAware – begambleaware.org
• GamCare Live Chat – 24/7 confidential advice
• GAMSTOP – free UK self-exclusion service
• Gamblers Anonymous – peer-support meetings nationwide
It is illegal for anyone under 18 to gamble. We conduct electronic age verification on all customers and require ID documents when necessary. Parents can install filtering software such as Net Nanny™ or Qustodio™ to block gambling sites on minors’ devices.
In line with UKGC guidance we may request proof of income or source of funds to ensure play remains affordable and to prevent gambling-related harm. Accounts may be restricted or suspended until checks are complete.
You can manage email, SMS and push notifications in your account settings or via the “unsubscribe” link in any promotional email. Opting out of marketing does not affect service communications (e.g. withdrawal confirmations).
Unsure about your play? Take the anonymous self-assessment at BeGambleAware – Safer Gambling. The tool provides a score and tailored advice.
Our Responsible Gambling team is available 08:00–00:00 daily.
Email: rg-support@prizepounce.com